Maat Consulting - ITIL, COBIT, CGEIT and ISO training & Consultancy



Comments on our courses

"This was an excellent course, If I was describing this course to someone considering attending, I would call it a COBIT boot course even a mini MBA at times.  Geoff added so much to the course material .....brought it alive".
Jonathan Sinfield, Head of IT, Marketform Group, UK

"Showed passion for the subject"
CIO, Port Authority, Australia 
"Utilised work and life experiences to explain the relevance of the course".
IT Director, leading Financial Services Company, UK
"Valuable and useful for my work as an executive in an IT service company"
CFO, IT services company, Australia 
"Great instructor! Provided insights and memory aids.
Business leader, international credit card company, USA
"Great - Most useful course I've been on in years" 
Head of IT, major UK city's public housing management company.

"Balanced approach. Refreshed the learning giving opportunities for everyone to participate, setting right examples on each of the COBIT topics. Very good and would like to recommend to colleagues in my organization and outside my organization."
Project Manager, from a leading global computer manufacturer and IT services company, Singapore
"Instructor was clear and concise. Very knowledgeable"
Regional IT Manager - Asia Pacific, global specialty chemicals and materials company, Singapore 

 "A very good course that has been delivered beyond my expectations. Very rare!"
IT Finance Director, Leading international pharmaceutical company, UK

"Very well presented, well structured course. Instructor with lots of experience".
Senior Service Management Consultant, IT outsourcing supplier to major chemical company, UK

"Good and dynamic presenter. (Not just a lot of Powerpoints) The instructor was highly qualified as well as experienced. People of this calibre are few and far between. Overall one of the best courses I have ever attended in more than 20 years of working life".
Head of IT Services, government department, Denmark.

"Very well delivered course - a great mix of IT and non-IT examples to illustrate points".
Finance & Commercial Consultant, international personal computer corporation, UK

"Trés professionnel.  Merci pour les efforts fait pour animer le cours".
Help Desk Analyst, International Organisation, Switzerland

"The instructor had in depth knowledge of the subject and with the help of real life examples based on his experience, learning ITIL was easy".
Project Manager, major mobile phone network provider, UK 

"Good in giving examples, explaining terminology, answering questions and delivering information at the right pace". Quality and Product Manager, IT hosting company, Iceland

"Very good lecturer. Nice warm personality". Team leader, global investment bank, UK



ITIL®, COBIT® and ISO 20000 

Training and Consultancy

Maat Consulting Ltd, a UK company founded in 2004, offers training courses and consultancy on ITIL®, COBIT® and ISO 20000 - the internationally accepted best practices for IT Service Management and the Governance of Enterprise IT.


Maat Consulting's Principal Consultant and founder, Dr Geoff Harmer CEng, FBCS, CITP, CGEIT, CISA, is accredited by BCS (formerly ISEB) for ITIL, accredited by APMG/ISACA for COBIT and accredited by APMG for ISO 20000 and he has presented best practice training courses since 2001 to blue-chip clients in Europe, the Middle East, Asia, Australasia and North America. 

Maat Consulting was one of the first companies to be accredited by ISACA in 2006 to deliver the official COBIT Foundation and COBIT Implementation classroom training courses.

Dr Geoff Harmer, Principal and Founder of Maat Consulting

We are UK-based, but we can conduct training courses at your business premises or a convenient conference centre anywhere in the world.  

Maat Consulting has presented training courses for clients in Australia, Belgium, Czech Republic, Denmark, Egypt, Finland, Germany, Hungary, Iceland, India, Ireland, Italy, Luxembourg, Malaysia, Malta, New Zealand, Oman, Romania, Singapore, Sweden, Switzerland, Tunisia, Turkey, USA and in the UK.

Our Public COBIT Courses.


In November 2012, after 5 years of teaching COBIT 4.1 Foundation (30 courses) we were the first to start running ISACA-defined COBIT 5 Foundation courses with the new APMG exams.  Our principal, Dr Geoff Harmer, has now taken on the role of APMG-accredited Lead Trainer for COBIT 5 for IT Governance Ltd and from January 2013 he has been running APMG-accredited COBIT 5 Foundation courses for them. From February 2014 he started running COBIT 5 Implementation and COBIT 5 Assessor courses for IT Governance Ltd.

Our Principal Consultant, Dr Geoff Harmer, will personally present public courses for IT Governance Ltd on the following dates. Please contact us for details.

Courses with Certification Exams

ISACA-defined COBIT 5 Foundation                         2018

                                                                      22 - 23 Feb '18   Central London

Further dates: tba   All Central London  

COBIT 5: Implementation (ISACA-defined course) - Started in 2014


                                                                      3 - 5 Aug '16     Central London

COBIT 5: Assessor (ISACA-defined course) - Started in 2014


                                                                      27 - 29 Jul '16      Central London

View course outlines on our COBIT Training page by clicking here.         

Our Downloads Free!   A range of free downloads concerning COBIT 5, COBIT 4.1, ITIL V3, ITIL V2 and ISO 20000 are on our Downloads page.


Hot News

ITI COBIT ISO20000 training

(Feb 11 2014) New textbook written by our principal, Dr Geoff Harmer. Titled Governance of Enterprise IT based on COBIT 5 and published on 6 Feb 2014. Free pdf download of sample of the book

(Jun 3 2014) These two separate 3-day courses are now running regularly. Our principal, Dr Geoff Harmer, is APMG/ISACA accredited to present these courses as the Lead Trainer for IT Governance Ltd. We started in February 2014 running these courses in Central London.

(Jun 3 2014) The International Electrotechnical Commission (IEC) freely provides access to previews of many international standards. This is a way of understanding the content of standards before investing in them. Click here to open the IEC webstore and then enter the ISO standard number (on top right) you wish to preview - must be full ISO/IEC, e.g. ISO/IEC 38500, then click on the icon under Preview (LHS).

(Dec 2017) ISACA has transferred the COBIT 5 qualification scheme to APMG-International and the first COBIT 5 Foundation exam became available on 19th Nov 2012. We ran our first COBIT 5 Foundation courses on 26-27 November and 10-11 December 2012 in central London and these included the new APMG 50-question multi-choice exam in the final 40 mins of the course. We think we were the first to run the COBIT 5 Foundation course with exam in the UK. Dr Geoff Harmer has to date presented 41 COBIT 5 Foundation courses.

(Dec 11) A range of documents and tools concerning ISACA's ISO 15504-aligned COBIT 4.1 Process Assessment Model (PAM) have been released. They include a self assessment guide and tools that are upgrades to the existing COBIT Maturity Model. Click here to download from the ISACA website.

(Dec 4) A new version of the Capability Maturity Model Integration for Services (CMMI-SVC V1.3) has been published. It is freely downloadable and is 520 pages. Click here to download from SEI at Carnegie Mellon university.

(Nov 28) ISACA has published a book (free download for members) on how to examine assurance in the cloud and how to create value, too. Click here to link

(Aug 1) Read a pot-pourri of my interesting finds in the newly published ITIL 2011 Edition. Click here to link.

(Jun 28) ISACA released today, 2 key COBIT 5 documents: COBIT 5 Framework and COBIT 5 Process Reference Guide. These can be downloaded from the ISACA web site. Click here to link. Comments on the exposure drafts can be made until 31 July on the ISACA website.

(Jun 23) OGC has announced that the ITIL V3 rewrite - ITIL 2011 it is called - will have publication of all volumes on 29 July 2011. Prices as usual! Click here to read about their content on the OGC website.

(Apr 19) COBIT 5 details were formally disclosed at a BCS presentation in London last week . Read about them in my ITSM Portal column: COBIT 5 Update - it's almost ready.

(Apr 4) This looks like being one of the best masters degrees in ITSM currently available. The National University of Ireland (NUI) in  Maynooth, County Kildare is launching an MSc in IT Management in September 2011. It will be very business aligned and strongly focused on the IT-CMF framework that the Innovation Value Institute based at NUI Maynooth drives. It can be conducted over 12 months full-time or 24 months part time and is taught module based with a business research project dissertation, too. Click here to visit IVI website and view the MSc and other IT-CMF qualifications.

(Jan 13) Our principal, Dr Geoff Harmer, will be running a 4 day CGEIT course for IT Governance Ltd on 23-26 May in Central London. This course prepares delegates for the ISACA CGEIT public exam held in London on 11 June 2011. Click here for details from the IT Governance website.

(Jan 12) Being ISACA-licensed for COBIT, we have scheduled ISACA's new Implementing Governance of Enterprise IT using COBIT (2 day) courses during 2011. Courses will be run by Dr Geoff Harmer, an ISACA-licensed COBIT trainer. This is suitable for those who hold the ISACA COBIT Foundation certificate and now wish to drive an IT Governance programme in their organisation. The course includes the ISACA exam. Click here to read the course outline.

(Nov 16) On 28 October 2010, OGC published the new ITIL V3 complementary publication: ITIL Planning to Implement Service Management (PISM). Price is GBP 75 (or $115). If it matches the V2 book of the same name it will be very useful. Click here to visit OGC website to view information about the book and browse inside to see the TOC and part of Chapter 1. Read my review on ITSM Portal.

(Nov 15) A new 32 page ITSM magazine has just been published by itSMF International. Called "At Your Service - the official magazine of itSMF International". It is freely downloadable. Click here to download from the itSMF International website

(Sep 17) Everyone passed the COBIT Foundation exam at our public course in September in London.

(Aug 16) An update on the COBIT 5 domains and processes from the development team at ISACA suggests that there may be 37 processes in COBIT 5. Click here to view the update on the ISACA website.

(Jul 16) All 100% of delegates who attended our public COBIT Foundation course at the end of May passed the exam.

(Jun 25) Alan McSweeney has provided a 35 slide presentation on Slideshare that provides an understanding of how to use IT-CMF to develop a business-oriented IT strategy. It also gives a good background understanding to the recently launched IT Capability Maturity (IT-CMF) framework. Click here to view and download from the Slideshare website

(Jun 14) ISO has published a technical report ISO TR 20000-5:2010 Exemplar implementation plan for ISO/IEC 20000-1. It is a 31 page document that provides guidance on activities for implementation starting with start up and business case development that lead into a 3 phase plan for implementation. It contains 13 pages of tables in annexes that cover all activities with responsible roles being listed. We'd suggest also using the Van Haren book "ISO 20000: An Implementation Roadmap". Why? Because it has about 6 real-world case studies, too. Buy ISO 20000-5 from BSI shop or your favourite ISO vendor.

(Jun 2) Today IT-CMF Version 1 was released by the Innovation Value Institute (IVI). Read my column on IT-CMF. Getting to this stage has involved a $10M investment and 60,000 man hours of collaborative development by IVI consortium partners. IT-CMF has been used to date to assess 80 leading Fortune 500 companies. For further information click here to visit the IVI website.

(Updated May 27) For the second year, we have been selected by itSMF USA from much competition to run an official ISACA COBIT Foundation course including exam at the Pre-convention training for the itSMF Fusion conference now to be held in Louisville, Kentucky after the floods in Nashville have closed the original conference venue until October. The training will run from 18-19 September and the conference itself runs from 19-22 September. Our principal consultant, Dr Geoff Harmer, will be running the course.

(May 11) Once again all delegates attending our COBIT Foundation Course taught by our principal Geoff Harmer in Melbourne, Australia in April passed the exam.


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ITIL is a Registered Trade Mark of AXELOS and is registered in the U.S. Patent and Trademark Office.
COBIT is a registered trade mark of ISACA and the IT Governance Institute (ITGI).
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