ITIL®, COBIT® and ISO 20000 - Training and Consultancy
- Organisational Certification - where following audit, an ISO 20000 Certificate is awarded to an organisation or organisational unit/s to confirm conformance with the standard.
- Individual Certification - where individuals are awarded certificates to indicate they have passed qualifications.
Maat Consulting offers training courses leading to Individual Certification on passing examinations held at the end of the training course.
Courses are presented by our ISO 20000 lecturer, Dr Geoff Harmer, CEng, FBCS, CITP, CGEIT who holds an ISO 20000 Consultant Certificate and has held itSMF trainer accreditation for ISO 20000 since 2006 and in 2011 gained ISO 20000 trainer accreditation from APMG following APMG's purchase of the ISO 20000 Qualification Scheme. He has over 30 years experience in the IT industry as a lecturer and consultant.
The ISO 20000 courses we are accredited to deliver are all up-to-date 2011 versions:
ISO 20000 Foundation (3 days) - classroom event including APMG ISO 20000 Foundation Certificate examination at the end of the course. For everyone needing to understand the basics of ISO 20000. Note that the ISO 20000 Foundation course and certificate is a potential lead-in course to the APMG (formerly itSMF) courses listed below.
ISO 20000 Practitioner (formerly Consultant) Certificate Course (3 days) - classroom event including official APMG (formerly itSMF) ISO 20000 Practitioner (formerly Consultant) Certificate examination at the end of the course. For those who wish to enable their organisation to reach ISO 20000 certification.
ISO 20000 Auditor Certificate Course (2 days) - classroom event including official APMG (formerly itSMF) ISO 20000 Auditor Certificate examination at the end of the course. For those who wish to audit ISO 20000 compliance for their organisation.
The above courses are presented by Dr Geoff Harmer, an APMG accredited lecturer, on behalf of The Grey Matters Ltd Ltd, an accredited APMG (formerly itSMF) Training Provider.
NB: itSMF sold its ISO 20000 certification and qualification schemes to APMG in 2010. Certificate name has changed from Consultant to Practitioner but the course and examination content has not significantly changed.